Sticky help articles

Sticky basics

• What is Sticky?
• Why use Sticky?
• Which countries can I order participants from within the platform?
• Survey platforms supported by Sticky
• Pricing plans
• How to upgrade to Professional or Enterprise plan

Creating experiments

• Designing experiments in Sticky
• Using the Web element in Sticky
• Writing effective instructions
• What is the best way to screen participants?
• What types of survey questions can I add to an experiment?
• Calibration: what is it and how it works

See all 17 articles

Fielding experiments

• Fielding your experiment
• I cannot start fielding or sharing my experiment
• How many participants do I need to successfully complete a Sticky experiment?
• What does the respondent's experience look like?
• How long does it take Sticky to source participants for my experiment?
• How long does it take for an experiment to finish the processing stage?

See all 8 articles

Results & Analysis

• Analytics: interpretation of results and metrics
• AOI Metrics: what they mean and how they are calculated
• Individual AOI Metrics: Which metrics are available on an individual level, and what do they mean?
• Types of visualizations of results (visual engagement maps)
• What is the seen order?
• Emotion analysis & facial expressions

See all 9 articles

Troubleshooting/FAQs

• How do I find my experiment ID?
• Web browser support for participants
• What are the main reasons for a low usable rate?
• Participant Best Practices
• How to create new users and reset passwords
• How do I deactivate my account?

Integration & API

• Sticky API Documentation
• JavaScript FAQs
• Integrating Sticky using JavaScript
• How to add the Qualtrics snippet into an experiment
• How to add the Decipher snippet into an experiment
• How to add the FluidSurveys snippet into an experiment

See all 12 articles

Knowledge & White Papers

• What can be measured with eye tracking?
• Peculiarities of webcam experiments
• How does Sticky calculate recommended sample sizes?
• White Paper: Data protection and privacy
• White Paper: Webcam eye tracking accuracy
• White Paper: Mobile eye tracking accuracy

See all 8 articles

Releases/Announcements

• Release notes
• Sticky webcam eye tracking - 2nd generation is here!

Terms & Policies

• Terms of service
• Terms of service for clients with a plan agreed upon before June 21, 2022
• Terms of service for clients with a plan agreed upon after June 21, 2022
• Privacy Policy
• Privacy Policy (Arabic translation)
• Cookie Policy